Seller Support
We are working on support documentation for all aspects of the seller experience. Most support will be available on the same support destination we use for Printkeg.com customers.
Completing your seller profile page - We explain every aspect of your account profile page. Thankfully, most of the form is easy to understand, but we do make recommendations for a better experience for you and your storefront's visitors.
How to add new listings - In this article, we break down how to add a new listing on your storefront step-by-step. Review every option and why they are important to your storefront success. Also, learn how to add product options using variances.
What does a good listing look like? A quick tutorial of the most important aspects of posting a new listing on the marketplace.
Adding your payment information - Learn how to quickly provide your payment information, so we can send funds to you securely and fast. Payment takes place once you ship an item to your customer.
Add products to holiday collections with tags - As you can see, we offer specialty collections that go beyond the normal product types. If you would like your products to show up in any of those categories, you can add TAGS to your products. Review the list of those tags today!
Top Tips for Sellers
1. Add keywords or important information into your titles. For instance, "Virgo" is not a great title, but " Virgo—11x17 Poster of the Virgo Cluster in Space" is better. People will find your item if they search for space, posters, space posters, Virgo, and more. Try not to stuff your titles, making them appear ridiculous.
2. Provide at least 250 characters to your listings page. Please provide details about how you made your artwork, the medium, and its meaning. Try to write anything relevant. This will help your product be found on our website and through other places, such as search engines and other marketplaces we work with.
3. Complete your store page. Every store owner has a web page on Printkeg.art. Make sure you add a banner, your profile picture, and a 250 to 500-word description about your artistry. This is the BEST place to convince shoppers to buy from you. Also provide store policies, refund/return options, and other information your customers should know.
4. Use tags. When adding new products, be sure to add many related tags. Tags will be important as our site grows, and they are a great way to make sure your products show up in other collections and categories.
5. Be ready to ship your products. The faster you ship a product, the sooner you get paid and the better the customer experience will be. We hope you take advantage of our marketplace as your main store or as another branch of your overall exposure.